Petdatum Privacy Policy

Effective Date: July 19, 2026

Petdatum respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Petdatum mobile application, website, and related services.

By using Petdatum, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information depending on how you use Petdatum.

1.1 Account Information

When you create or manage an account, we may collect:

1.2 Pet Information

Petdatum allows users to create and manage pet-related information. Depending on what you choose to provide, we may collect:

Please avoid uploading sensitive information that you do not want other users or Petdatum to process.

1.3 User Content

When you post, upload, comment, message, or otherwise interact with Petdatum, we may collect:

If you choose to make content public or share it with other users, other users may view, save, copy, or share that content outside Petdatum.

1.4 Location Information

With your permission, we may collect location information from your device, including approximate or precise location, to provide location-based features such as nearby pet-related information, location tags, local recommendations, safety features, or other app functions.

You can disable location access through your device settings. If you disable location access, some features may not work properly.

1.5 Camera, Photo Library, and Microphone

With your permission, Petdatum may access your camera, photo library, and microphone so you can:

You can manage these permissions through your device settings.

1.6 Subscription and Purchase Information

If you purchase a subscription or paid feature, we may receive information related to your purchase, such as:

Payment information is generally processed by Apple, Google, or another third-party payment provider. Petdatum does not directly receive your full credit card number from app store purchases.

1.7 Device, Usage, and Log Information

When you use Petdatum, we may automatically collect:

1.8 Information from Third Parties

If you choose to sign in through Apple, Google, or another third-party login provider, we may receive information authorized by you, such as your name, email address, profile image, or unique account identifier.

2. How We Use Information

We may use the information we collect to:

  1. Create, authenticate, and manage user accounts
  2. Provide and operate Petdatum features
  3. Create, display, and manage pet profiles
  4. Allow users to upload, publish, and share content
  5. Provide location-based features
  6. Process subscriptions and restore purchases
  7. Provide customer support
  8. Send service notices, security alerts, and account messages
  9. Personalize your experience
  10. Analyze usage and improve the app
  11. Detect, prevent, and respond to fraud, abuse, security risks, and technical issues
  12. Enforce our User Agreement and community rules
  13. Comply with legal obligations

3. How We Share Information

We do not sell your personal information in the traditional sense. We may share information in the following situations.

3.1 With Other Users

If you post content, create public pet profiles, comment, or interact publicly, other users may see the information you choose to share.

3.2 With Service Providers

We may share information with vendors and service providers that help us operate Petdatum, such as:

These providers may process information only as needed to provide services to Petdatum.

3.3 With App Stores and Payment Platforms

If you purchase subscriptions or paid features through Apple App Store, Google Play, or another platform, your transaction is handled by that platform. We may receive purchase status or receipt information to activate, manage, and verify your subscription.

3.4 For Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

3.5 Business Transfers

If Petdatum is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction. We will take reasonable steps to protect user information in connection with such transfer.

4. Third-Party SDKs and Services

Petdatum may use third-party SDKs or services for hosting, analytics, crash reporting, authentication, payments, maps, push notifications, or other functions. Examples may include:

The actual third-party services used by Petdatum may change from time to time. We will update this Privacy Policy as appropriate.

5. Your Choices and Controls

You may control certain information and permissions through your account settings or device settings. You may be able to:

Disabling certain permissions may limit your ability to use some Petdatum features.

6. Account Deletion and Data Retention

You may request deletion of your account through the app settings or by contacting us.

After account deletion, we will delete or de-identify personal information associated with your account within a reasonable period, unless we need to retain certain information for legal, security, fraud prevention, dispute resolution, tax, accounting, or legitimate business purposes.

User Content that you shared publicly may remain visible for a limited time due to caching, backups, moderation records, or if it has been shared by other users.

7. Children's Privacy

Petdatum is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to Petdatum, please contact us. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.

8. Data Security

We use reasonable technical, administrative, and organizational measures to protect information, such as access controls, secure transmission, monitoring, and internal safeguards.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. State Privacy Rights

Depending on where you live, you may have privacy rights under applicable state laws, including rights to know, access, correct, delete, or obtain a copy of certain personal information, and rights to opt out of certain uses or disclosures.

California residents may have rights under the California Consumer Privacy Act, as amended, including the right to know what personal information is collected, used, shared, or sold, the right to delete personal information, the right to correct inaccurate personal information, and the right to opt out of certain sharing or sale of personal information where applicable.

To exercise your rights, contact us at [email protected].

10. Do Not Track and Preference Signals

Some browsers or devices may transmit "Do Not Track" signals. Petdatum does not currently respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

11. International Users

Petdatum is intended for users in the United States. If you access Petdatum from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the app, website, email, or another reasonable method.

Your continued use of Petdatum after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Petdatum

Email: [email protected]